Review Love City Excursions

Love City Excursions Review by guest, Jun 29, 2023 - 9:24 AM
DO NOT USE THIS COMPANY. POORLY MANAGED.
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Captain Abbey was rude and hostile.
* went to the wrong pickup spot to start the morning
* failed and refused to respond to text messages and calls to get her to pick up at the Westin as booked and paid extra for, until contacting her boss. Then responded with a text stating "...HaHa..."
* blasted the music at full volume over the engines to the point that it made your ears ring and when asked to turn the volume down first she turned the music off completely and then turned it back on even louder
* never spoke a word to describe the sights - again because she had the music blaring
* never got us to a single place to go snorkeling the entire day and told us the snorkeling was not very good in the BVI

We had booked for a second day private charter as well. When I requested a different captain, I was told they 'stand by Captain Abbey' and refused to provide a different captain. I stated if they would not provide a different captain that I would cancel, but I was then threatened they would be charge me anyway.

In addition, the boat was in poorly maintained with massive tears several feet long all over the boat.

In all my years of visiting the USVI / BVI islands and taking private charters out, I have never had a worse experience. AVOID THIS COMPANY
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